5 Things You Must Do Before You File A Travel Insurance Claim
Peter Kuhmerker was set for the vacation of a lifetime — a nine-day Ireland tour from Dublin to Killarney booked through Great Value Vacations. As a precaution, he even purchased a “cancel for any reason” travel insurance policy through the company. And then his life almost ended. Kuhmerker suffered a heart attack just a few days before his departure. He contacted Great Value Vacations, which assured him it would secure a full refund from his hotel and airline. But he didn’t file a claim, instead relying on the company’s promise of a refund. “I followed up with a phone call and was treated rather rudely,” says Kuhmerker, an IT worker from Alexandria, Va. “I could understand why I might not get a full or partial refund but they insisted that I log onto their system and fill out a cancellation form – even though they said I would not get a refund.” Kuhmerker’s case took a while to fix, but thanks to a lot of persistence...